Player Support

How can we help?

Send us bug reports, purchase questions, feedback, or technical issues. We will reply by email as soon as possible.

Email Support tk0765760018@gmail.com

Support Portal

A full support form will be available after our first games launch. For now, please contact us directly by email.

Update Soon

Once our games are live, this page will include a dedicated support form for bug reports, purchase questions, ad issues, and gameplay feedback.

Email Us

Before sending

Include your device model and Android version.
For purchase issues, include the game name and order ID if available.
For bugs, describe the steps that caused the issue.
Attach screenshots or screen recordings in your email app if helpful.

How this works

The full support form is planned for after launch. Until then, email is the main support channel. When you click an email link, your device opens an email draft addressed to our support inbox.

Support contact

JT Play Games
Email: tk0765760018@gmail.com
Ho Chi Minh City, Vietnam